Monday, 20 May 2013

80041034a error code when a federated user tries to sign in to the Office 365 portal - "Your organization could not sign you in to this service" error

When a federated user tries to sign in to Microsoft Office 365 from a sign-in webpage whose URL starts with https://login.microsoftonline.com/login, authentication for that user is unsuccessful. The user receives the following error message: "Your organization could not sign you in to this service"

Tried the following resolutions suggested in http://support.microsoft.com/kb/2535191 KB article which did not resolve the isse in my case:
  • Resolution 1: Disable Local Security Authority (LSA) credential caching on the AD FS server
  • Resolution 2: Update the relying party trust with Windows Azure AD

This issue was resolved by converting the federated domain to standard (managed), and then converting it back to federated.

I am not sure if it was relevant to this issue (as some threads suggested), but when I initially converted my domain to federated, I had -SupportMultipleDomain switch on. I am assuming that it is not relevant because I still used the switch when I converted the managed domain to federated in the second time.

1 comment:

  1. In which way you resolved it ? I've tried to reinstall MS c++ visual studio. I found this file in internet http://fix4dll.com/msvcr110_dll but i don't know, is it safe to download it and copy to my system folder. So, share your secret!

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