Wednesday, 20 October 2010

Configure Nokia E71 to connect to BPOS

To use your Nokia E71 to receive mails from a BPOS account you need to have "Mail for Exchange" installed on the mobile device. On some Nokia devices it is installed by default, however if it is not, then there are some methods that can be used to download and install MfE as follows:

Install Mail for Exchange

To install Mail for Exchange, use one of the following two methods:

Method one

Many devices include an application called Download that can be used to obtain Mail for Exchange. Look for Mail for Exchange under the “Office” category.

Method two
  1.  Visit the Mail for Exchange page on the Nokia Web site: http://www.nokiausa.com/get-support-and-software/software/mail-for-exchange . The actual download is moved to Ovi Store which is accessible on: http://store.ovi.com/  
  2. Click Download Mail for Exchange, and the follow the directions on the Web site to obtain Mail for Exchange. Note: It may take several minutes to download the program.
  3. When you are prompted, install Mail for Exchange.
Once the Mail for Exchange is in place, then follow these steps in order to configure mail account to connect to Exchange Online (BPOS).
Start Mail for Exchange and configure Exchange Online:

Note: If you are prompted to create a new profile, skip to step 5.
  1. Navigate to your device Menu.
  2. Select the MfE folder.
  3. Select Mail for Exchange.
  4. If you are not prompted to create a new profile, select Options > Create Profile.
  5. Enter your E-Mail address
  6. In the Domain field, you must enter a name. This is required to create the first profile, and you can enter anything you want. However this will need to be blank later.
  7. Enter your Username (i.e. user@contoso.com) Note: this is what you use to access your Microsoft Online Services.
  8. Enter your Password
  9. Enter the Access point. This is your wireless carrier.
  10. Select OK
  11. Enter red002.mail.emea.microsoftonline.com for the Exchange Server. Please note that red002.mail.emea.microsoftonline.com is for European users. URLs for other regions are as below: Asia Pacific (APAC) https://red003.mail.apac.microsoftonline.com/ -Europe, the Middle East, and Africa (EMEA) https://red002.mail.emea.microsoftonline.com/ - North America https://red001.mail.microsoftonline.com/
  12. Navigate to the Credentials screen. The Credentials screen is after the Connection screen.
  13. Clear the Domain field so that it is blank.
  14. Select Options, then select Save. 
Information presented here is partially advised by Microsoft Support team in a SR which I had open recently.



Thursday, 7 October 2010

Migrate Outlook Autocomplete address list to BPOS

What is Auto-Complete feature in Outlook?
One of the features that must be configured after migrating to BPOS is the Auto-Complete functionality. this feature is in fact a cache of all the email addresses you have used to send email to. to see this in action you can start sending an email and you can see Outlook is automatically completing people's names as you begin to type them in To box.
Why after BPOS deployment Outlook loses Auto-Complete feature?
Outlook uses profiles. configuration for each profile is only local to that profile. Auto-Complete is one of the features that is created per profile. when you install Microsoft Sign In application and it configures applications such as Outlook, what it does is actually creating a new Outlook profile which is configured to connect to Exchange Online. This new profile doesn't inherit the configuration you had on the existing profile, so features such as Auto-Complete need to be reconfigured.
 How to migrate Auto-Complete to the new BPOS account?
Auto-Complete information is stored in a file with .nk2 format. This is usually found in the place that Outlook stores its profiles. the best way to find the .nk2 file is to search for it. search should include hidden files. the .nk2 file has a same name as the Outlook profile name. The default name for Outlook profile is outlook, so the auto-complete file name will be outlook.nk2.
When BPOS is deployed and Sign In application is created a new Outlook profile, this profile generates a new .nk2 file for itself. The name of the profile that is created by Sign In application is usually "youremail.pst" (example: amin.tavakoli@pygmalion.com.pst) unless there is no profile named outlook.pst before. If Sign in application finds out that there is no profile called "outlook" then the BPOS profile will be named outlook. The best way to identify which profile is for BPOS is to look at the size. as BPOS is newly installed, the size of its profile will be much smaller than the old profile.
If the old profile name is outlook.pst and the auto-complete cache file name is outlook.nk2 and as an example let's say the BPOS profile name is amin.tavakoli@pygmalion.com.pst and the Auto-Complete file name is amin.tavakoli@pygmalion.com.nk2 then follow the steps below to migrate the auto-complete feature to the BPOS profile:
1.       close Outlook
2.       copy the Outlook.nk2 file and back it up
3.       rename the backup outlook.nk2 file to amin.tavakoli@pygmalion.com.nk2
4.       delete the original amin.tavakoli@pygmalion.com.nk2 created by the Sign In application and replace it with the new  amin.tavakoli@pygmalion.com.nk2 (renamed outlook.nk2)
5.       start outlook
Now if you try sending an email, the auto complete feature will be there.

Wednesday, 29 September 2010

Cambridge Housing Society adopts SharePoint 2010


SharePoint 2010 rocks!!!
One of the latest SharePoint projects I have done was to build an Intranet based on SharePoint 2010 for Cambridge Housing Society. As there are many companies out there who have used SharePoint 2007 or WSS 3 before, I should say the new edition provides much more functionality and also it is a lot friendlier to the end-user. 


CHS Group, a charitable housing association uses a Microsoft SharePoint 2010 based Intranet to provide integrated document management and collaboration.


SharePoint 2010 provides a solid foundation and platform to continuously improve productivity in CHS Group by enhanced collaboration and more efficient document management. – Michael Cloete ICT Manager with CHS Group.


Overview


Country: United Kingdom
Industry: Charitable and Social Services


Customer Profile


CHS Group, founded in 1927, formerly Cambridge Housing Society, headquartered in Cambridge, is a charitable housing association, covering 6 Local authority areas across Cambridgeshire and North Essex. Providing affordable homes for over 7,000 people and community care services including support and investment to over 2000 people. Using a team of 400 highly motivated and dedicated employees.


Business Situation


CHS was storing over 300 Gb of business documents comprising mainly Word and PDF's,in a hierarchy of folders accessible via folder shares. With a large number of documents and over 400 employees this method was very in-efficient with a significant negative impact on operating efficiency. Due to the time spent searching for data/information/documents, difficulty in collaborating on documents from locking, lack of version control, etc. Also, there were no formal tools or solutions in use to facilitate collaboration & communication across the company.


In summary the company was operating suboptimally and inefficiently without the assistance of collaboration and document management tools /software.


Solution


CHS decided to review solutions that better suited their business requirements in the areas of collaboration and document management. These requirements included the need to provide a formal document management solution; provide collaboration capabilities such as forums, blogs, central news announcements, wikis; low cost and well proven; easy to use; easy to support and maintain.
CHS decided that an Intranet web site would best meet its needs, and identified Microsoft's SharePoint 2010 as best meeting its business requirements, both in the short term and the long term.


SharePoint Foundation 2010 was implemented with an Information Architecture utilising departmental sub sites, that provide 'productivity' aids such as calendars, whereabouts, tasks, project tasks etc.
In addition, Search Server Express 2010 was implemented for a more enhanced and integrated search experience, encompassing SharePoint sites, network folders, web sites etc


Pygmalion designs and implements SharePoint 2010


To assist in the implementation of SharePoint, Pygmalion, a Microsoft Gold Partner was contracted.
Pygmalion provided services to implement a document management and collaboration solution based on SharePoint Foundation 2010.


Activities included:


Planning & Design
Defined and documented the business requirements and further refined the key functionality and features required
Designed Information ArchitectureDesigned templates for web sitesDesigned document libraries and templates for documents.


Develop , Deploy & Test Stage.
Installation and configurationDeveloped the site structure and navigationImplemented web site brandingMigrated data from the existing intranetProvided end-user and system testing
Benefits


Low cost
Using SharePoint Foundation 2010 there is no licence fee (if Windows Server licences are already in-place).


Improved User Productivity
Productivity has been improved due to the reduced time to search and find information and data; ease of saving documents into a structured document library.


Short Implementation time / Rapid deployment
Solution was designed and implemented in a matter of weeks, using a well tried design methodology and standard out of the box components.


Ease of updating content
Using the built-in content management system it is now easy to for non-technical people to update content using familiar word processing type interfaces and templates.


High Availability and Reliability
Solution was built using the well tried and tested SharePoint platform without the need for custom software development.


Easy to use and powerful systems administration
Easy to use administration with a familiar Windows interface


Powerful Document Management
The built-in document management functionality offers a range of powerful features such as:
auto-archiving; check-in /check-out; use of mandatory templates for specific types of documents; ability to implement business processes using work-flow wizards; ability to add meta tags to documents to assist search and categorisation.


Improved and Granular Security
The solution allows for security and access to data and information to be configured in a centralised and formal manner.

Sunday, 19 September 2010

Manually Cofigure Mac Apple Mail 4.3 to connect to BPOS Exchange Online

In a recent BPOS project , I had to configure an Apple Mail 4.3 to connect to Exchange Online. It took me a while to figure out the right configuration but at the end I got it to work using below settings:
General:
Mailbox type: Exchange 2007
Internal Server: red002.mail.emea.microsoftonline.com
External Server: -
Outgoing: smtp.mail.emea.microsoftonline.com
Advanced Tab
Internal port: 443     SSL
External port: 80      no SSL

Envy Create adopts BPOS


Customer Solution Case Study
Envy Create a multi-national digital design agency - uses Microsoft BPOS / Business Productivity Online Suite to achieve cost-effective and reliable communications and collaboration.
It’s cloud-based so we can use it everywhere and anywhere around the world. It’s a much
better package than we had before.” Adrian Le Mans, Managing Director, Envy Create
Overview
Country: United Kingdom
Industry: Marketing & Communications
Customer Profile
ENVY is a leading Creative Marketing and Communications Agency with offices in the USA & Europe, but with a reach that extends throughout EMEA and Australasia
Business Situation
ENVY with an international client base, frequently conducts assignments utilising teams comprising employees that are located across its international network of offices. The work requires continuous collaboration and communications between the team members to ensure the client’s solutions are developed effectively within the typical context of a brief and requirements that are constantly changing.
To facilitate collaboration and communications, great dependency was placed on the use of email. Partly as a result of previous company acquisitions, ENVY were using an email solution based on a disperate range of technologies and email clients, including Exchange and POP, etc. giving both an inconsistent end-user experience and range of features.
The email solution was hosted and supported by external IT suppliers, whom did not provide any SLA’s (Service Level Agreements) for guaranteed uptime and service quality. Resulting in poor service levels and slow response times to fix issues. In addition the IT supplier contracts were very expensive and inflexible.

Solution
ENVY decided to rationalise their email solution based on multiple technologies to a single technology platform. They also defined high level business requirements for collaboration and communications in general, not just email. These included: competitive pricing; flexible supplier contracts; guaranteed
high levels of service and uptime; enterprise level features such as calendaring, archiving; ability to provide email clients for PC’s and MAC’s; document management; web /internet conferencing; ability to integrate with a future planned CRM solution; After a review of various supplier offerings and solutions, ENVY identified Microsoft’s BPOS (Business Productivity Online Suite).as best meeting its business requirements, both in the short term and the long term. This Cloud services based solution also met one of the company’s strategic objectives of allowing it to focus its management & employee resources, and capital wholly on its core business activities, rather than being distracted trying to operate and finance its own IT.

To assist in the implementation of BPOS, Pygmalion, a Microsoft Gold Partner was contracted.
As a first phase Pygmalion provided services to implement an improved email solution, and these included:

n Provide project plan for migration of employees located in USA, Europe
n Ensure backups of existing and archived emails.
n Migration of emails stored in Exchange, POP servers, and local /PST mail stores to BPOS Online Exchange.
n Migration of user accounts from on-premise to BPOS Active Directory.
n Creation of end-user manuals
n Configuration of email clients for both Windows and MAC based PCs /laptops utilizing remote support tools where necessary.
n Creation of end-user manuals
n Testing and handover. The migration was completed over a weekend to ensure minimal/ no disruption to
the email solution.

A second phase of work will involve migrating the company’s documents stored in a variety of ‘locations’ i.e..file shares distributed across several servers - to a centralized document management system on SharePoint Online.
Benefits
n An enterprise class email solution with a low fixed monthly charge.
n A reduction of at least 70% in the operating cost of providing email services compared to a previous hosting contract.
n Improvement in the uptime of email services to 99.9% compared to the previous situation with frequent downtime and an inconsistent quality of support.
Contacts and More Information
For more information about Pygmalion
solutions and services:
Call Solution Sales on +44 (0)20 7751 8060
Email solutions@pygmalion.com
Visit the Web site at: http://www.pygmalion.com/